meet

Vickie Moore

MSN, RN, NEA-BC

Vickie Moore, MSN, RN, NEA-BC

Vickie Moore has over 35 years of acute care nursing experience, as well as 20 years of consulting experience and 13 years experience as the chief nursing officer of Saint Joseph's Hospital, Atlanta, leading them to become one of the first Magnet® hospitals in the nation. Vickie is a published author on the topics of shared governance and organizational reengineering. Moore has guided dozens of organizations through the Magnet® designation and re-designation process.

Her consultation experience includes a variety of healthcare organizations including large academic, tertiary, specialty, community, religiously affiliated, government, and critical access hospitals. Vickie has provided consultation on performance improvement to implement structural and process changes to improve outcomes and reduce cost of providing care in acute settings. She developed the structure and guided the process to implement one of the earliest nursing case peer review programs in the country. Vickie has provided guidance on written documentation to support the Magnet® application and coached physicians, executives, and staff to achieve successful on-site appraisal.

Vickie is noted for her experience as a CNO of an organization with one of the most mature models of shared decision-making, clinical advancement and professional accountability. She has the ability to skillfully guide others to create structures and processed for true shared decision-making. She has expertise in evaluating models for best cultural fit, developing bylaws, and providing support and guidance to ensure effective decision-making as the model matures.

One of her unique skills is her ability to leverage her knowledge and experience in critical care systems and processes to address the requirements for empirical outcomes for Magnet® designation and re-designation.

Vickie is nationally and internationally recognized for her work on shared governance, peer review, transformational leadership, innovations to bring about clinical transformation and technology integration to facilitate improvement in patient outcomes Vickie has consulted and lectured in the Caribbean Community Secretariat (CARICOM) to help bring the tenets of cultural empowerment and excellence in nursing to Jamaica, British Virgin Islands, St. Kitts and Nevis, Suriname, Belize, and Trinidad and Tabago.

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Client Testimonials

Thank you for your wonderful presentation entitled “RN Care Coordination: Practice, Education, and Certification” at our Catalyst Academy 2015. Your important topic and great presentation style had the audience immediately engaged

Holly A. De Groot, PhD, RN, FAAN
Catalyst Systems, LLC

You had a hand in getting us there [receiving Magnet® status].

Thanks for your article in the Nurse Leader on shared decision making. I always appreciate your words of wisdom in this arena.

Great examples of control charts used [in NCP’s webinars] to “tell a story” of improvement over time.

What a difference a peer makes! Our discharge medication reconciliation accuracy rose from 56% to greater than 90% in one year, and our improvement has been sustained for over one year beyond that.

Nicole Jones, RN, MS & Beth Lacoste, RN, MSN
East Jefferson General Hospital, Metairie, LA

We appreciated the examples you presented [in your webinars] per standard – this was helpful related to many standards be written generically.

Our Pathway to Excellence® document was accepted! Thanks for all of your help!

Pathway to Excellence® Project Director
2012

Thank you for helping us on our way to Magnet® status. I know your visits to us and your advice steered us on this journey. We value your input.”

We just summarized the comments from your presentation – Our nurses loved our consultant and her message.

Judy Boerger
Parkview Medical Center

Thank you so much for an amazing Nurses Day! We had the best turnout ever, and your presentations were spectacular. People have been talking about it ever since, and I’ve heard grumbling from people who couldn’t be there—a sure sign of a great event! Thank you for your wisdom and support! It has been totally great working with you.

Paul Parker, RN, BC
Mid Coast Hospital, Brunswick, ME

We value your input – I especially value your candor and wisdom!

Excellent presentation! I’m excited about implementing peer review in our organization. Fabulous speakers with a true passion for the content.

Participant
Peer Review Workshop 2012

I wanted to say thank [our consultants] for their insight. I’m a staff nurse and beyond their guidance for Magnet, they provided insights into my profession while tying in IOM and ANA principles. You inspired my colleagues and myself with our journey.

Joy Fumera
Kaiser Permanente Orange County-Irvine

Thank you for the excellent workshops you conducted for our nursing leaders, council members, and educators. Finalizing the professional practice model as well as writing our bylaws, and council charters and objectives, was monumental. There was overwhelmingly positive feedback and enthusiasm as we move forward on our shared governance journey. Thank you for your leadership and expertise.

St. Mary's Health System

The level of excitement since your visit is outrageous. Staff are even more engaged and energized, with most talking about the learnings you shared.

Just wanted to take a moment to send you a personal note of thanks for all of the efforts you and your team put into helping our organization successfully achieve its fourth Magnet designation. Although Julie and her leadership group are enjoying many well-deserved accolades for this successful accomplishment, I have certainly not forgotten that it was you and your partners who helped immeasurably in getting our Magnet efforts back on track and providing assistance and mentoring to Julie and our team as they navigated this process and re-tooled our nursing governance structure. It is amazing to think back 2 ½ years and realize how far our nursing team has come in that short amount of time. Thanks so much again Kathleen for all of the time, thought and effort you and your colleagues put into helping us achieve this milestone.

Rob Myers MHA, FACHE
Chief Operating Officer, Goshen Health
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