Jan Botts


Jan Botts is an accomplished nurse executive with over 35 years in the healthcare industry. Her diversified nursing background, strong leadership skills and commitment to exemplary nursing practice, staff engagement and patient advocacy are demonstrated by a successful history of integrating practice, quality and clinical operations in support of performance excellence across the continuum of care. She has held leadership roles in a variety of clinical settings and modalities with expertise in integrated delivery systems and highly complex matrix reporting structures in both community and academic settings.

As ambulatory CNO for Mercyhealth in Wisconsin, Jan designed, implemented and optimized ambulatory shared governance while supporting the organization in achieving system Magnet® recognition in 2014. Her ability to structure, promote and enculturate interdisciplinary collaboration across the continuum of care, by incorporating over 40 specialty clinics in 26 communities located in 8 counties and 2 states, was recognized as an exemplar by the American Nurses Credentialing Center for the ability to be interdependent to multiple hospital campuses but highly coordinated and integrated in providing seamless care. She was also instrumental in expanding ambulatory shared governance during a large scale merger with another integrated healthcare system.

Jan’s areas of expertise include leadership mentoring, ambulatory residency, recruitment and retention, professional practice model development, nursing strategic planning, and data analysis and outcome management. Her background also includes experience as a Malcomb Baldrige examiner at both the state and national levels as well as a strong background in quality & patient safety, care coordination and population health.

Jan holds a Masters Degree in Healthcare Administration (Ashford University) and a Bachelors Degree in Nursing (Northern Illinois University). She is an accomplished leader in performance improvement methodology, is a Lean Six Sigma Green Belt, holds certification as a Professional in Healthcare Quality (CPHQ) and is an active member of the National Association of Healthcare Quality (NAHQ). She is board certified as an Advanced Nurse Executive by the American Nurses Credentialing Center and is licensed in multiple states.

Interested in a Phone Consultation?

Let us help you and your organization excel. Give us a call at 855-373-8729, or fill out our contact form.

Follow us

Keep up to date with NCP by following us on Social Media!

Our Publications

Interested in buying one of our books? To purchase your digital copy, click here. 

Client Testimonials

Thank you for your wonderful presentation entitled “RN Care Coordination: Practice, Education, and Certification” at our Catalyst Academy 2015. Your important topic and great presentation style had the audience immediately engaged
Holly A. De Groot, PhD, RN, FAAN
Catalyst Systems, LLC
You had a hand in getting us there [receiving Magnet® status].
Thanks for your article in the Nurse Leader on shared decision making. I always appreciate your words of wisdom in this arena.
Great examples of control charts used [in NCP’s webinars] to “tell a story” of improvement over time.
What a difference a peer makes! Our discharge medication reconciliation accuracy rose from 56% to greater than 90% in one year, and our improvement has been sustained for over one year beyond that.
Nicole Jones, RN, MS & Beth Lacoste, RN, MSN
East Jefferson General Hospital, Metairie, LA
We appreciated the examples you presented [in your webinars] per standard – this was helpful related to many standards be written generically.
Our Pathway to Excellence® document was accepted! Thanks for all of your help!
Pathway to Excellence® Project Director
Thank you for helping us on our way to Magnet® status. I know your visits to us and your advice steered us on this journey. We value your input.”
We just summarized the comments from your presentation – Our nurses loved our consultant and her message.
Judy Boerger
Parkview Medical Center
Thank you so much for an amazing Nurses Day! We had the best turnout ever, and your presentations were spectacular. People have been talking about it ever since, and I’ve heard grumbling from people who couldn’t be there—a sure sign of a great event! Thank you for your wisdom and support! It has been totally great working with you.
Paul Parker, RN, BC
Mid Coast Hospital, Brunswick, ME
We value your input – I especially value your candor and wisdom!
Excellent presentation! I’m excited about implementing peer review in our organization. Fabulous speakers with a true passion for the content.
Peer Review Workshop 2012
I wanted to say thank [our consultants] for their insight. I’m a staff nurse and beyond their guidance for Magnet, they provided insights into my profession while tying in IOM and ANA principles. You inspired my colleagues and myself with our journey.
Joy Fumera
Kaiser Permanente Orange County-Irvine
Thank you for the excellent workshops you conducted for our nursing leaders, council members, and educators. Finalizing the professional practice model as well as writing our bylaws, and council charters and objectives, was monumental. There was overwhelmingly positive feedback and enthusiasm as we move forward on our shared governance journey. Thank you for your leadership and expertise.
St. Mary's Health System
The level of excitement since your visit is outrageous. Staff are even more engaged and energized, with most talking about the learnings you shared.
Just wanted to take a moment to send you a personal note of thanks for all of the efforts you and your team put into helping our organization successfully achieve its fourth Magnet designation. Although Julie and her leadership group are enjoying many well-deserved accolades for this successful accomplishment, I have certainly not forgotten that it was you and your partners who helped immeasurably in getting our Magnet efforts back on track and providing assistance and mentoring to Julie and our team as they navigated this process and re-tooled our nursing governance structure. It is amazing to think back 2 ½ years and realize how far our nursing team has come in that short amount of time. Thanks so much again Kathleen for all of the time, thought and effort you and your colleagues put into helping us achieve this milestone.
Rob Myers MHA, FACHE
Chief Operating Officer, Goshen Health