Our Team

Internationally known and widely lauded for expertise and leadership, our team exists to help your team.


Our Consultants

Vicki George, PhD, RN, FAAN

Vicki George


Vicki George is noted for her specialization with helping organizations achieve Magnet® status, shared governance models, peer review, strategic planning, clinical leadership, innovation and complex systems.

Fran Hicks, PhD, RN, FAAN

Fran Hicks


Fran is an experienced nurse executive
with a background that includes clinical practice, teaching, academic administration, board leadership, and experience as a healthcare consultant.

Kathleen Stolzenberger, PhD, RN

Kathleen Stolzenberger


Kathleen is a nationally recognized nurse leader who is widely respected for her expertise and influence in advancing professional nursing practice. She helped lead her organization to its 5th Magnet® designation and has authored many documents. Her leadership experience in both academic and clinical settings ranges from strategic planning and professional governance to leadership development, staff engagement, and nursing research.

Peggy Berwald, MSN, RN, NEA-BC

Peggy Berwald


Peggy is an accomplished nursing executive who is passionate about the difference transformational nurse leaders can make in the lives of their patients and families, staff, healthcare organizations, and communities.

Jan Botts


Jan is an accomplished nurse executive with 35+ years in the healthcare industry. Her diversified background is demonstrated by her strong leadership skills and commitment to exemplary nursing practice, staff engagement and patient advocacy.

Jennifer Cordo

Jennifer Cordo


Jennifer is the Director of Nursing Professional Practice who led development of professional peer review processes for all nursing roles and the integration of AONL nurse leader competencies into the performance evaluation process.

Barb Haag-Heitman PhD, RN, FAAN, PHCNS-BC

Barb Haag-Heitman


Barb has more than 25 years of leadership experience in both acute and long-term care settings where she worked closely with clinical staff, physicians and organizational leaders to create quality outcomes.

Peggy Kalowes Nursing Research & EBP

Peggy Kalowes


Dr. Peggy Kalowes is a Nursing Scientist with over 30+ years acute care experience. She has an extensive background as an expert APRN, educator and nurse leader across many healthcare settings.

patricia levine

Patricia Maria Lavin


Patricia is currently the Senior Director of Nursing Quality, Magnet® and Outcomes at the NYU Langone Orthopedic Hospital overseeing Quality, Magnet® designation, community outreach programs and more.

Sandy Lovering

Sandy Lovering


Sandy is an experienced nurse executive, nurse theorist, transcultural nursing specialist and researcher with 40+ years of international nursing experience in Canada, United States, New Zealand and the Middle East.

Maricarmen Luhrsen, MSN, RN, NE-BC

Maricarmen Luhrsen


Maricarmen has 15+ years of nursing experience in the acute care setting and has spent the past 7 years in various leadership roles. As MPD she led Torrance Memorial to their initial Magnet® designation in 2011.

Mary Milan, Client Support Specialist

Mary Milan

Consultant Support Specialist

Mary has over 35 years experience working in Wisconsin's healthcare industry.
She works closely with NCP's executive team concerning all aspects of business operations.

Vickie Moore, MSN, RN, NEA-BC

Vickie Moore


Vickie Moore has over 35 years of acute care nursing experience, as well as 20 years of consulting experience and 13 years experience as the chief nursing officer of Saint Joseph's Hospital, Atlanta.

Ruthie Robinson, PhD, RN, CNS, FAEN, CEN, NEA-BC

Ruthie Robinson


Ruthie has more than 35 years of experience in acute care nursing, including nursing administration and education. She has published in peer reviewed journals and contributed to several book chapters.

colleen o'brien smith

Colleen O'Brien Smith


Colleen is a visionary nurse executive with a strong background in strategic planning, leadership development, and succession planning and has a solid background in all operational aspects of acute care.

Interested in a Phone Consultation?

Let us help you and your organization excel. Give us a call at 855-373-8729, or fill out our contact form.

Follow us

Keep up to date with NCP by following us on Social Media!

Our Publications

Interested in buying one of our books? To purchase your digital copy, click here. 

Client Testimonials

Thank you for your wonderful presentation entitled “RN Care Coordination: Practice, Education, and Certification” at our Catalyst Academy 2015. Your important topic and great presentation style had the audience immediately engaged
Holly A. De Groot, PhD, RN, FAAN
Catalyst Systems, LLC
You had a hand in getting us there [receiving Magnet® status].
Thanks for your article in the Nurse Leader on shared decision making. I always appreciate your words of wisdom in this arena.
Great examples of control charts used [in NCP’s webinars] to “tell a story” of improvement over time.
What a difference a peer makes! Our discharge medication reconciliation accuracy rose from 56% to greater than 90% in one year, and our improvement has been sustained for over one year beyond that.
Nicole Jones, RN, MS & Beth Lacoste, RN, MSN
East Jefferson General Hospital, Metairie, LA
We appreciated the examples you presented [in your webinars] per standard – this was helpful related to many standards be written generically.
Our Pathway to Excellence® document was accepted! Thanks for all of your help!
Pathway to Excellence® Project Director
Thank you for helping us on our way to Magnet® status. I know your visits to us and your advice steered us on this journey. We value your input.”
We just summarized the comments from your presentation – Our nurses loved our consultant and her message.
Judy Boerger
Parkview Medical Center
Thank you so much for an amazing Nurses Day! We had the best turnout ever, and your presentations were spectacular. People have been talking about it ever since, and I’ve heard grumbling from people who couldn’t be there—a sure sign of a great event! Thank you for your wisdom and support! It has been totally great working with you.
Paul Parker, RN, BC
Mid Coast Hospital, Brunswick, ME
We value your input – I especially value your candor and wisdom!
Excellent presentation! I’m excited about implementing peer review in our organization. Fabulous speakers with a true passion for the content.
Peer Review Workshop 2012
I wanted to say thank [our consultants] for their insight. I’m a staff nurse and beyond their guidance for Magnet, they provided insights into my profession while tying in IOM and ANA principles. You inspired my colleagues and myself with our journey.
Joy Fumera
Kaiser Permanente Orange County-Irvine
Thank you for the excellent workshops you conducted for our nursing leaders, council members, and educators. Finalizing the professional practice model as well as writing our bylaws, and council charters and objectives, was monumental. There was overwhelmingly positive feedback and enthusiasm as we move forward on our shared governance journey. Thank you for your leadership and expertise.
St. Mary's Health System
The level of excitement since your visit is outrageous. Staff are even more engaged and energized, with most talking about the learnings you shared.
Just wanted to take a moment to send you a personal note of thanks for all of the efforts you and your team put into helping our organization successfully achieve its fourth Magnet designation. Although Julie and her leadership group are enjoying many well-deserved accolades for this successful accomplishment, I have certainly not forgotten that it was you and your partners who helped immeasurably in getting our Magnet efforts back on track and providing assistance and mentoring to Julie and our team as they navigated this process and re-tooled our nursing governance structure. It is amazing to think back 2 ½ years and realize how far our nursing team has come in that short amount of time. Thanks so much again Kathleen for all of the time, thought and effort you and your colleagues put into helping us achieve this milestone.
Rob Myers MHA, FACHE
Chief Operating Officer, Goshen Health