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New Qualitative Study Published by NCP Consultant

For Immediate Release

At the beginning of the pandemic, Dr. Robinson realized that this was a different pandemic from those in the past. She was concerned about the mental and emotional impacts on nurses from caring for these patients. Best practice information on care was lacking and/or changing daily and she felt it was important to understand nurses’ experiences in order to cultivate a healthier and safer work environment for all. It is hoped that the information gained will help all nurses in creating and sustaining a positive work environment.

The study is published in the Dimensions of Critical Care Nursing (DCCN) Journal and can be downloaded/purchased here.

The Lived Experience of Nurses Working During the COVID-19 Pandemic


Previous research on nurses during pandemics has focused on nurses working in one facility or type of unit; this study focuses on nurses caring for COVID-19 patients in a variety of units in different sites across the United States.


The aim of this study was to understand the experiences of registered nurses working with hospitalized COVID-19 patients.


This study used a hermeneutic phenomenology design. Semistructured interviews via telephone were conducted and then transcribed verbatim. Colaizzi’s method of analysis was used. Data saturation was achieved with 14 participants.


Three major themes were evident. They were “the human connection,” “the nursing burden,” and “coping.” Subthemes were identified under each major theme.


This study depicted nurses who are caring, empathetic, and resilient. They had many recommendations for fellow nurses, the public, and health care organizations.



Ruthie Robinson, PhD, RN, CNS, FAEN, CEN, NEA-BC

Dr. Ruthie Robinson has more than 35 years of experience in acute care nursing, including nursing administration and nursing education.

A researcher and writer, Dr. Robinson has published in peer reviewed journals and contributed to several book chapters. She has presented on a wide range of topics including Magnet® preparation, peer review, intimate partner violence, and moral distress. In addition, she has been active in several nursing organizations and has served in leadership roles on the national level.

Ruthie’s leadership skills are evidenced by her accomplishments. She was a Magnet® Program Director and led a hospital to its first designation and first re-designation. The initial designation occurred during a merger. To undergird this accomplishment, Ruthie guided the development of a shared governance structure and implemented a clinical ladder. She led her organization in the achievement of the Pathway to Excellence® Designation twice and has served as a lead reviewer for the ANCC Pathway to Excellence Program®.

If You Would Like to Schedule Dr. Ruthie to Present Her Research

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