meet

Peggy Berwald

MSN, RN, NEA-BC

Peggy Berwald is an accomplished nursing executive who is passionate about the difference transformational nurse leaders can make in the lives of their patients and families, staff, healthcare organizations, and communities.

Peggy has 43 years of acute care experience from the bedside to the administration level. Peggy has worked in both academic and community medical centers with her most recent experience at Torrance Memorial Medical Center, a large regional not for profit community medical center in Los Angeles, where she was employed for the past 38 years. Peggy’s experience includes 21 years of adult critical care staff and supervisor roles, 5 years at the nursing director level, 4 years at the Vice President of Nursing level, and 13 years as the Senior Vice President of Patient Services and Chief Nursing Officer. Peggy has also been a guest lecturer at UCLA School of Nursing and Mount St. Mary’s College in Los Angeles.

Peggy’s areas of expertise include the nurse executive’s role in organizational engagement, nursing strategic planning, Magnet® designation and re-designation, interdisciplinary whole shared governance, interdisciplinary model of care, recruitment and retention, expansion of advanced practice nurses across the organization, nursing research and nursing fellowship program, researched nurse residency program, professional development programs/clinical ladders, nursing peer review at all levels, mentoring of aspiring leaders within and outside nursing, succession planning, staff engagement, patient/family experience, quality patient outcomes, nursing’s role in information technology, evidenced based hospital design and regulatory compliance, and board participation.

The Magnet Journey® became Peggy’s Nursing strategic plan when she became the CNO in 2003 and she was able to successfully lead her organization to become Magnet certified in 2011 and re-certified in 2016, the first such medical center in the Southern LA Region. In addition, significant accomplishments include Exemplars from the American Nurse Credentialing Center on initial Magnet designation for the implementation of an organization-wide interdisciplinary shared governance structure and interdisciplinary caring model of care. Peggy was the executive leader for the strategic planning, operations, licensing, and opening of a new 7 story patient tower in Nov 2014 for adult acute-care services (256 private rooms, 12 state of the art OR’s, 4 Cath Labs, and 2 IR Rooms).

Peggy holds a MSN (University of California, Los Angeles), BSN (California State University, Los Angeles - Magna Cum Laude), and Diploma in Nursing (St. Alexis School of Nursing, Cleveland, Ohio).

Peggy is a member of the American Nurses Association/California (ANA/C), Association of California Nurse Leaders (ACNL), American Association of Nurse Executives (AONE), and Sigma Theta Tau International (STTI) Honor Society of Nursing. She is also a former Voluntary Hospitals of America West Coast (VHA WC) CNO Steering Committee Member.

Peggy is board certified as an Advanced Nurse Executive by the American Nurse Credential Center (ANCC). Peggy was also awarded UCLA’s School of Nursing Distinguished Alumni in October, 2010, and the DAISY Nurse Leader Award in December 2016 as the first recipient at Torrance Memorial Medical Center.

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Client Testimonials

Thank you for your wonderful presentation entitled “RN Care Coordination: Practice, Education, and Certification” at our Catalyst Academy 2015. Your important topic and great presentation style had the audience immediately engaged

Holly A. De Groot, PhD, RN, FAAN
Catalyst Systems, LLC

You had a hand in getting us there [receiving Magnet® status].

Thanks for your article in the Nurse Leader on shared decision making. I always appreciate your words of wisdom in this arena.

Great examples of control charts used [in NCP’s webinars] to “tell a story” of improvement over time.

What a difference a peer makes! Our discharge medication reconciliation accuracy rose from 56% to greater than 90% in one year, and our improvement has been sustained for over one year beyond that.

Nicole Jones, RN, MS & Beth Lacoste, RN, MSN
East Jefferson General Hospital, Metairie, LA

We appreciated the examples you presented [in your webinars] per standard – this was helpful related to many standards be written generically.

Our Pathway to Excellence® document was accepted! Thanks for all of your help!

Pathway to Excellence® Project Director
2012

Thank you for helping us on our way to Magnet® status. I know your visits to us and your advice steered us on this journey. We value your input.”

We just summarized the comments from your presentation – Our nurses loved our consultant and her message.

Judy Boerger
Parkview Medical Center

Thank you so much for an amazing Nurses Day! We had the best turnout ever, and your presentations were spectacular. People have been talking about it ever since, and I’ve heard grumbling from people who couldn’t be there—a sure sign of a great event! Thank you for your wisdom and support! It has been totally great working with you.

Paul Parker, RN, BC
Mid Coast Hospital, Brunswick, ME

We value your input – I especially value your candor and wisdom!

Excellent presentation! I’m excited about implementing peer review in our organization. Fabulous speakers with a true passion for the content.

Participant
Peer Review Workshop 2012

I wanted to say thank [our consultants] for their insight. I’m a staff nurse and beyond their guidance for Magnet, they provided insights into my profession while tying in IOM and ANA principles. You inspired my colleagues and myself with our journey.

Joy Fumera
Kaiser Permanente Orange County-Irvine

Thank you for the excellent workshops you conducted for our nursing leaders, council members, and educators. Finalizing the professional practice model as well as writing our bylaws, and council charters and objectives, was monumental. There was overwhelmingly positive feedback and enthusiasm as we move forward on our shared governance journey. Thank you for your leadership and expertise.

St. Mary's Health System

The level of excitement since your visit is outrageous. Staff are even more engaged and energized, with most talking about the learnings you shared.

Just wanted to take a moment to send you a personal note of thanks for all of the efforts you and your team put into helping our organization successfully achieve its fourth Magnet designation. Although Julie and her leadership group are enjoying many well-deserved accolades for this successful accomplishment, I have certainly not forgotten that it was you and your partners who helped immeasurably in getting our Magnet efforts back on track and providing assistance and mentoring to Julie and our team as they navigated this process and re-tooled our nursing governance structure. It is amazing to think back 2 ½ years and realize how far our nursing team has come in that short amount of time. Thanks so much again Kathleen for all of the time, thought and effort you and your colleagues put into helping us achieve this milestone.

Rob Myers MHA, FACHE
Chief Operating Officer, Goshen Health